The policies have been framed to maintain the consistency with SPECTRO'S work activities, ethics, and shared values. We are committed to continual improvement in our Occupational Health, Safety, Environmental and Security (HSES) performance and the identification of hazards associated with our operations and to reduce to a level of acceptable risk.
The prime objective of the management and employees of SPECTRO is to provide equipment and services in a manner, which confirms to our clients requirements and all applicable regulatory requirements. In order to achieve this objective, it becomes important to set policy of our company to maintain an effective Occupational Health, Safety, Environmental, Security and Quality Management System.
We believe in satisfying our customers. The Testing services we provide, we believe that is the best customer can get at the price. Our cancellation and refund policy is made keeping our valuable customers in mind and hence we have easy transparent procedure for it. However we wish that you do not need to use the policy as far as possible but we do understand that under unforeseen conditions it is necessary to cancel the Testing. Cancellations will be considered only if the request is made within 72 hours of placing an order or issue of booking ID to the customer whichever is earlier, although substitutions may be permitted. Reason pertaining to the cancellation shall be provided at the time of cancellation of the Job. Refunds will not be provided if cancellation is not done within the stipulated time.
You can cancel an order in easy step:
Call us on our support Number 011-40522000
Email us on care@spectro.in
A cancellation acknowledgement will be sent within 4 working days and fees refunded within 15
working days, subject to this Refund Policy.
As a customer you are responsible for understanding this refund policy upon purchasing any
services at Spectro. However, we realize that exceptional circumstance can take place with
regard to the character of the services we provide.
Mode of Refund
For the cancelled orders, the refund amount will be credited back into the same account
that was used to make the payment. In case of Cash on Delivery (COD) orders, refund will be
done through cheque.
If customer paid twice for one transaction, the one transaction amount
will be refunded via same source within 07-10 working days
Delivery / Shipping Policy
Delivery time of report(s) may vary by the nature of testing. It will be given by email after sample registration will be done in our office.
If you still have any questions about the return or cancellation procedure. Please mail us
at care@spectro.in and we will be happy to help you!
This website is designed, developed and Maintained by Spectro Analytical Labs Pvt. Ltd. The terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. The information posted on this website can comprise of hypertext links to specific information formed and maintained by private organization. These links are exclusively for your information and accessibility.
The website content may not be reproduced partly or completely, without approval from Spectro. The matter on this website cannot be used in any inaccurate or unacceptable context.
We own the copyright and also the other creative property rights in all those works which appear on this website. It may include images, pictures, graphics, design, brochures, colours, etc. We can only permit you a non-exclusive license to recreate the works.
You cannot recreate or reuse our logos, product names, business names, trademarks, etc. without a written consent from us.
Spectro does not oppose you to link directly to the information which is hosted on our website and no previous permission is necessary for that. But it is required that you inform us about any of the links provided on our website that you can be informed of any modifications or updates therein.
All the information given on our website should be used only as a guide and should not be dependent upon. The information can be changed from time to time on our website. We do not sanction that the information is correct and Spectro is not responsible for any losses that may result from you if you rely on the information provided on this website.
All the services and work performed by Spectro is subject to our general Terms & Conditions. If there is any hardship in acquiring these from our website then you may please contact us.
We are thankful to you for visiting our website and that you found interest in our company. This website is managed by Spectro Analytical Labs Pvt. Limited. We are dedicated to make sure that we take good care of upholding your privacy and that you feel protected while you visit our website. Our privacy policy is intended to provide an outline of how your privacy is protected by Spectro and represents the information we may retain about you and also how we are using it.
Spectro maintains the privacy and security of the visitor's contacts for which they hold information.
Generally, our website can be accessed and consulted by anyone without revealing any personal information. The information collected on our website may reach us in several ways like.
The information about our customers or clients, which gets collected, becomes a very important part of our business and Spectro does not sell it to others. We only share the personally identifiable information as mentioned below:
Spectro follows stringent security protocols to store and disclose the information received from you with the view to prevent unauthorized access.
Spectro always takes relevant steps to make sure that your data is secure and you feel comfortable while visiting out website. We use firewalls in order to protect the transmitted information.
Please feel free to contact us in case you have any query about our privacy policy.